![]() ![]() Please try clearing your phones cache, delete and reload the app and make sure you are running the latest version of your phones OS. I’ve never had to talk to managers more about time than after having to use this app, starting last July, and every day that I’m forced to use it is a worse day than the last. If possible, avoid this app, if not possible then prepare to suffer because if you go to their help page it’s a Ai that offers one solution, and if that doesn’t work than you are out of luck. This app will nearly guarantee you have more problems than before. Many, including myself, are nervous about time, as we don’t want to hit overtime accidentally or be under hours accidentally. Clearly they attempted to make this some super app, but it’s an abject failure when the most important thing, clocking in and out of work, is non functional. It crashes every other time you open it, and generally takes the worst possible route for what is essentially a stop watch. Worse of all some days it won’t work period, despite phone restarts, being patient, and trying for up to 20-30 minutes. You’ll think you’ve clocked out and it doesn’t go through, you’ll think you’ve clocked in and it doesn’t go through. The long is it’s slow, it is works far less often then it doesn’t, and it will get you in trouble with work. I don’t know how they got this up to 4 and a half stars, but beware anyone who has to use this service. If they need any assistance, they will be able to contact their ADP Team. Please contact your payroll/HR person and ask them if they can make the paystub available sooner. When the paystub becomes available is controlled by your employer. For a company that has been around so long, having a glitchy app that is slower to provide pay stub information than less established companies is just pure lazy and says enough about the company to warrant a dead average rating. It’s average at best compared to other similar apps which in my opinion makes it 2.5 ⭐️…dead average. All that being said the app does (eventually) do what it’s supposed to do, just on its own schedule. I do know it will get there and it doesn’t impact my getting paid but still annoying. Two days after I get paid and still nothing on ADP. Used Pa圜hex before this and my paystub info was available the second I got paid. One thing I don’t get is why it takes so long to update my pay stubs. It can be glitchy and before I go on I will say I’m in tech so I do all the standard fixes (clearing cache, deleting and re-installing, etc) and have the latest iPhone (14 pro max) and keep everything (app and iOS updated). Don’t get me wrong…it’s not a bad app but it’s not great either. It is okay…4,7⭐️ (it’s current rating) it is notĪDP has been around for a while and is okay as an app. FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.” (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly.Ĭertain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. Investment options are available through the applicable entities for each retirement product. Recover or reset forgotten user IDs and passwords.Fast and easy login with Touch ID or Face ID.Accounts locked out with excessive login failures.Login sessions time out from inactivity.All employee information cached on the mobile device is encrypted.All network traffic between the mobile device and the server is encrypted.All application requests and transactions are routed through ADP's secure servers.This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer). If you have question, review the FAQs in the Settings menu in the app. ![]() All the features listed below may not be available to you. ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team.
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